Refunds Policy
All subscription plans: Account holders on weekly/monthly plans may cancel their account at any time. As no refunds will be provided for the unused portion of a weekly/monthly subscription, it is your responsibility to ensure that you cancel your subscription prior to the start of the next weeks/month’s billing cycle if you do not wish to be billed for that week/month. Notification of cancellation can be done on your control panel. Under your active subscription there is a button that is labelled Request Cancellation. Fill out the form and we will cancel the subscription within 24 hours. You can contact us via email billing@unblockr.net to request a manual termination. Cancellation shall be effective on the date that we receive your notification of cancellation.
Annual subscription plans: Account holders on annual plans may cancel their account at any time. Full refunds will only be issued to account holders who voluntarily cancel their annual subscription within the first thirty (30) days after purchase. Thereafter, all annual subscriptions are nonrefundable. You understand and agree that refunds, if any, thirty days after purchase, are at our sole, exclusive discretion, and that you are not otherwise entitled to any refunds under this plan. Prior to the end of your annual subscription period, you will receive notification by us that your annual subscription is coming to an end, and that your account will automatically be changed to a monthly subscription plan upon the conclusion of your annual subscription period. If you do not wish to continue with the Services at the conclusion of your annual subscription period, you must notify us, by email or online through our billing system - prior to the end of your annual subscription period, so that you will not be billed for the succeeding month under the monthly subscription plan. If you choose to carry on with the Services past the end of your annual subscription period, no further notification is required of you: your account will automatically be changed to a monthly subscription plan, and you will be billed according to a monthly billing cycle.
If an account holder is terminated for violation of the terms of the Agreement herein, the termination will be treated as if the account holder had initiated the cancellation, effective on the date that the account holder was terminated.
Annual subscription plans: Account holders on annual plans may cancel their account at any time. Full refunds will only be issued to account holders who voluntarily cancel their annual subscription within the first thirty (30) days after purchase. Thereafter, all annual subscriptions are nonrefundable. You understand and agree that refunds, if any, thirty days after purchase, are at our sole, exclusive discretion, and that you are not otherwise entitled to any refunds under this plan. Prior to the end of your annual subscription period, you will receive notification by us that your annual subscription is coming to an end, and that your account will automatically be changed to a monthly subscription plan upon the conclusion of your annual subscription period. If you do not wish to continue with the Services at the conclusion of your annual subscription period, you must notify us, by email or online through our billing system - prior to the end of your annual subscription period, so that you will not be billed for the succeeding month under the monthly subscription plan. If you choose to carry on with the Services past the end of your annual subscription period, no further notification is required of you: your account will automatically be changed to a monthly subscription plan, and you will be billed according to a monthly billing cycle.
If an account holder is terminated for violation of the terms of the Agreement herein, the termination will be treated as if the account holder had initiated the cancellation, effective on the date that the account holder was terminated.